Downloads

Guides & checklists

SLA Summary Sheet (PDF)

Turnaround times, rush windows, and material availability at a glance.

PDF · 240 KBDownload →

Preparation Guidelines

Reduction, margin design, and soft-tissue management for restorative cases.

PDF · 1.2 MBDownload →

Scanner Upload Instructions

STL / PLY export from iTero, Medit, 3Shape TRIOS, Primescan, Carestream.

PDF · 680 KBDownload →

Case Submission Checklist

Required fields, photos, and notes to prevent case delays.

PDF · 180 KBDownload →

Shade Protocol Guide

Reference photos and Vita 3D-Master mapping for esthetic cases.

PDF · 1.8 MBDownload →

Remake Policy

Thresholds, documentation, and remake workflow.

PDF · 120 KBDownload →
Blog

Educational articles

Zirconia generations — 3Y, 4Y, 5Y

Choosing the right zirconia for anterior esthetics vs. posterior strength.

5 min readRead →

Digital impression best practices

How to capture reliable margins and reduce rescans.

4 min readRead →

Implant workflow decision tree

Screw-retained vs. cement-retained and custom vs. stock abutments.

6 min readRead →
FAQ

Frequently asked questions

What is your standard turnaround time?

Standard turnaround is 5–7 business days for crown & bridge, and 4–5 business days for orthodontic appliances. Implant crowns typically require 7–10 days. Rush service of 2–3 days is available across the DFW area subject to capacity.

What is your remake policy?

Remakes are covered at no charge when the restoration falls outside of documented clinical tolerances and the original case followed our intake and shade protocols. See the Remake Policy PDF for full details.

Which scanners do you support?

We accept STL and PLY exports from all major intraoral scanners, including iTero, Medit, 3Shape TRIOS, Primescan, and Carestream. Direct bridges are available for the most common systems.

What is your shade protocol?

We require a shade photograph for all esthetic cases taken under neutral lighting with a Vita 3D-Master or equivalent tab in frame. This allows our ceramist to verify shade in software before production.

Which materials do you support?

Zirconia (3Y, 4Y, 5Y), lithium disilicate (Emax), PMMA, hybrid ceramics, titanium, and medical-grade acrylic and aligner polymers for orthodontic appliances.

How do logistics work?

We provide local courier pickup across the DFW metroplex and tracked shipping nationwide. Rush windows are coordinated with your account manager.